2-10 years: Repairs recommended – unless visibly corroded or badly damaged, the units are usually repairable.Repairs for units within this age range are often significantly less expensive than purchasing a new unit.If you would like to make a general inquiry, please follow this link for our General Inquiry Form.After you submit this form, you will receive a Customer Care packet via the e-mail address you provide on this form.Unlike other stores we offer prepaid phone cards from many competing long distance carriers and service providers.Our online phone card store allows you to search rates, compare calling cards from competing providers and buy any calling card online.
does not sell internal circuit boards or any other internal components for our products.
10-15 years: Send in the item for a service quote at your own discretion.
Due to age, repair costs may be higher, and even after the unit is repaired it may have limited service live remaining.
For safety purposes, and to maintain the integrity of our products, the only factory-authorized repair procedure requires returning all It may take up to 1-2 weeks to receive your unit back, depending on the speed of shipping, authorizations, and availability of replacement components.
Rush repair may be available upon request, but may involve an additional fee – contact the Product Service Center for details regarding your specific Customer Care number.